The harsh reality is that lots of perfectly good products fail because of perfectly fixable problems that don't get caught ahead of time. At PFT, we help our clients get the bugs out of their products before they ever get near a retail sales floor; we take prototypes outside and subject them to the rigors of the elements to see what they'll do when put to the test. When the results aren't pretty, that's when we know we're doing our job. Because that's when companies have the opportunity to correct imperfections and ensure that the items that eventually reach consumers are as solid as they can be. After all, there's nothing more valuable than satisfied customers.